IMPORTANT LCC Online SECURE Testing Update

Hello all,

I have some important information to share with you concerning LCC's Online Secure Testing System.  I am sending this email to all testing instructors, LCC Outreach Center coordinators, Distance Learning personnel, and Cottage Grove and Florence campuses.  Please check the TO: line of this email to be sure that no one has been excluded.  More importantly, if you know someone who's name SHOULD be on the list, be sure to forward a copy of this email to them.

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The testing homepage address has NOT changed.  It is still:
http://test.campus.lanecc.edu
As before, it is only reacheable by LCC computers behind the firewall.  (This includes the new staff modem dialup access.)  Please be sure to bookmark it on your specific computer used for online testing.  

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Please check all of your testing machines again this term (and probably at the beginning of every term) to determine if the IP address of your testing computers is registered on our system.  As you know, ONLY machines with registered IP addresses are able to access secure online tests.  There is a VERY EASY way to check that your machines are registered and ready to go.  On the homepage (test.campus.lanecc.edu), you'll find an asterisk mark just to the right side of the blue title graphic.  Here's what to do (for EACH testing computer you have):

1. Click the asterisk (you'll be taken to a test login page)
2. Enter a number, ANY number whatsoever in the USER ID BOX
3. Leave the password field empty
4. If you "see" the test, you'll see a message stating that this machine is secure.  This machine is officially registered and ready to offer online tests.
5. If you receive an error message stating that the test is "NOT AVAILABLE TO THIS WORKSTATION", then this machine will not be able to offer tests until you email me directly (escobarj@lanecc.edu) with the IP address for that machine.

I will leave this "asterisk" procedure to check for a secure station available at all times.  When you add, delete, or change machines, which happens more often than you might think, you'll have this tool to make sure that you are always "ready to go". 

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Third, a help page is online at:
http://test.campus.lanecc.edu/help.html

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Finally, the most important thing I can stress to you is that when you contact either the instructor, Wayne Nichols (x5436), or myself with a problem, PLEASE include the text of the error message page (always in red letters... see the help page).  This will be the MOST helpful piece of information we need to fix the problem, in addition to the student's ID#, instructor name, class name, and test name they were trying to take.  Wayne Nichols (in ELEX108) is Instructional Technology's person on Main campus in charge of testing.  He is now able to make test exceptions for all students who have problems getting into tests because the machine has crashed.  For these problems, call him first, before trying the instructor.


Happy New Year.
Joe
escobarj@lanecc.edu
x5581